Legal Notice

In compliance with the provisions of Law 12/2013 of June 13, which regulates commerce and e-commerce, as well as Law 35/2014 of November 27 on electronic trust services, this Legal Notice informs that www.hotelplazaandorra.com is a domain of HOTEL PLAZA, S.A.U. with registered office at: Ctra. De la Comella, 11 -AD500- ANDORRA LA VELLA (PRINCIPALITY OF ANDORRA) , telephone +376.879.444 and email: bookingplaza@plazandorra.com.

Registered with Tax Registry number: A-702000-N and Trade Registry: 922935-M.

Identification details of the Data Controller and address where data processing is carried out:

  • • HOTEL PLAZA, S.A.U. (hotel physical address): Carrer Na Mª Pla, 19-21, AD500 – ANDORRA LA VELLA (ANDORRA).

  • • HOTEL PLAZA, S.A.U. (main headquarters): Ctra. de la Conella, 11, AD500 ANDORRA LA VELLA (AND).

For more information you can contact our DPO – Berta Faura ; you may do so in writing via the registered office address detailed above or by email at the following address: dpd@plazandorra.com.

ACCESS AND USERS Access to the website www.hotelplazaandorra.com attributes the condition of USER to the person who performs it, and expresses full and unreserved acceptance by the USER of each and every one of these TERMS OF USE.

The provision of the website service is free of charge. Nevertheless, HOTEL PLAZA, S.A.U. reserves the right to condition access to certain specific services upon the prior registration of the USER via the contact email provided, which will be available, if applicable, to anyone wishing to request information from us.

In the event that it is necessary for the USER to register as a REGISTERED USER or provide personal data to access any of the specific services, the provisions of the section on Privacy Policy will apply to the collection and processing of the USERS’ personal data. We request that you consult it in order to be informed about the processing, conservation, and rights regarding your data.

The user undertakes to use the website and its services and contents without contravening current legislation, good faith, generally accepted uses, and public order. Likewise, the use of the Web for illicit or harmful purposes against HOTEL PLAZA, S.A.U. or any third party, which in any way may cause harm or prevent the normal functioning of the website, is prohibited.

TERMS OF USE The use of this website implies full acceptance of the terms of this legal notice. Any conflicts relating to this website shall be governed exclusively by the laws of the Principality of Andorra. Every person using the website, regardless of the territorial jurisdiction from which access occurs, accepts compliance with and respect for these clauses, expressly waiving any other jurisdiction that may correspond to them.

All information and documentation available on this website in languages other than Catalan is provided for information purposes only. In case of discrepancy between the content of the version in languages other than Catalan (if applicable) and that of the original version in Catalan, the latter shall prevail.

COMPLIANT COMPANY / COMPLIANT WEB Andorra Data Protect DPO Services GDPR 2016/679 | LOPD 29/2021

Legal Notice

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the identifying data of the company that owns the domain: hotelplazaandorra.com are set out below:

  • Corporate Name: HOTEL PLAZA S.A.U.
  • Tax ID (CIF): A-702000-N
  • Registered Office: c/NA MARIA PLA 19-21
  • Telephone: +376 879444
  • Email: info@plazandorra.com
  • Mercantile Registry Registration Data: 922935-M
  • The user is solely responsible for the use made of the services, content, links, and hypertext included in this website. Grand Plaza Hotel & Wellness Andorra is not responsible for any illegitimate use that third parties may make of said material.

Neither Grand Plaza Hotel & Wellness Andorra nor any other party involved in the creation, production, or supply of this website shall be liable for damages, costs, losses, or direct liabilities, nor for indirect or punitive unforeseen events that may occur due to the access or use of this website.

Grand Plaza Hotel & Wellness Andorra does not guarantee the accuracy of the material contained in this website. Furthermore, Grand Plaza Hotel & Wellness Andorra shall not be liable for damages or viruses that may infect your computer or other property due to the use of or access to the download of any material from the website.

Copyright

All audiovisual material, registered trademarks, or any element subject to intellectual or industrial property included in this website is the property of Grand Plaza Hotel & Wellness Andorra or has sufficient rights for its use. The reproduction of said material is only permitted if it is for exclusively personal use, and any unauthorized modification, copying, renting, lending, transmission, and dissemination is prohibited.

Privacy

Grand Plaza Hotel & Wellness Andorra informs you that all personal data received through any form on this website will be treated with the strictest confidentiality in accordance with the entity’s privacy and security policy, as well as with Organic Law 15/1999, of December 13, on the Protection of Personal Data. This data will be included in a file, which is registered in the General Registry of the Data Protection Agency. The main purpose of its creation, existence, and maintenance is the processing of personal data in order to manage accommodation reservations made through this website or for sending promotional communications. The recipients of the information are all persons assigned, registered, owners, and collaborators of all departments and associated entities into which the entity is organized, as well as official bodies that by law require the transfer. By sending the form, the sender consents to the automated and documentary processing of the data included in our database. We inform you that we may share some of your personal data with third parties and that they may contact you by email regarding matters related to your stay, for example, to know your satisfaction or obtain comments about your experience at the hotel. You have the right to access, rectify, and cancel your data as well as to communicate any alteration or modification that may occur in them. To exercise such rights and for any clarification, you can send an email to: info@plazandorra.com.

Club Plaza Conditions

Club Plaza is the loyalty platform of Plaza Hotels & Resorts, which applies to the four hotels that comprise it: Grand Plaza Hotel & Wellness, Ski Plaza Hotel & Wellness, Suites Plaza Hotel & Wellness, and Talaia Plaza EcoResort. The program and its benefits are offered by the companies that make up Plaza Hotels & Resorts: HOTEL PLAZA S.A.U. with CIF: A-702000-N and registered office: C/ Na Maria Pla 19-21, Andorra la Vella; CEDEMOPE S.A.U. with CIF: A-700631-M and registered office: Ctra. General S/N, Canillo; PLAZA SUITE HOTEL S.A.U. with CIF-703225-S and registered office: C/ Prat de la Creu, 88. Andorra la Vella; and CAMPING EL MASET, S.L. with CIF: B55159172 and Registered Office: Carretera Platja de Sa Riera, S/N.

The promotions and benefits included in the Club Plaza loyalty program will be applicable exclusively to reservations made on the official websites of Plaza Hotels & Resorts: https://www.plazandorra.com, https://www.hotelskiplazaandorra.com, http://www.hotelplazaandorra.com, https://www.suitesplazahotelandorra.com/ and https://www.talaiaplazaecoresort.com

Promotions and benefits are applicable to the hotel’s standard rates and may not be combined with other available promotions unless otherwise specified.

Registration for the Club Plaza program implies the user’s agreement with the program’s conditions and clauses.

Club Plaza members must be over 18 years of age.

Plaza Hotels & Resorts reserves the right to modify or cancel promotions, benefits, and program conditions without notice.

Registration in the Club Plaza program implies consent by the user/member to the processing of their data and the receipt of commercial and/or informative communications from the companies of the Plaza Hotels & Resorts group. The user/member has the right to access, rectify, and cancel their data, as well as to communicate any alteration or modification that may occur in them. To exercise such rights and for any clarification, you can send an email to booking@plazandorra.com. The user can unsubscribe at any time through the Club Plaza user area, which can be accessed from the hotel’s official website or from the corporate website.